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Bridge Over River

TRUST BILLING SERVICES

patient...professional...precise

Providing billing and administrative support for mental healthcare professionals.

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ABOUT

I focus on billing, so you can focus on therapy.

I help healthcare service providers get paid, and take care of the administrative and financial side of private practice.


Effective mental healthcare especially requires caregivers to be present, open-hearted and wise with their patients. Working with insurance companies uses a different skillset and can tax patience that is better reserved for patients. My providers give better healthcare and make more money because they can focus on doing the work they are trained and excellent in doing.


Insurance billing is ever-changing and complex. Ensure you can devote your time and attention to your patients instead of waiting on hold or unwinding complex red tape. 


Because my rate is tied to your receivables, I work as a partner with you to relieve you of insurance concerns and make sure you are receiving timely payment at the highest rates.

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Claims Filing

Patient insurance verifications

Entering patient demographic and claim information in EHR (Office Ally)


Submitting claims electronically and printing paper claims as necessary


Submitting secondary claims

Follow-up for unpaid claims and appeals

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Patient Billing and Account Management

Monthly patient statements

Answering patient billing inquiries

Monthly Accounts Receivable (AR) reporting

Posting insurance and patient payments as they are received

Soft collections, i.e. follow-up calls or correspondence for timely and complete payments from patients for their billed amounts

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Administrative Support

General record keeping and reporting


Contact with patients as needed 

Phone support to providers

Help with credentialing and practice set up

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My name is Jennifer Gilbert, and I have a small business supporting mental healthcare professionals in billing and practice administration.


I support only a handful of provider clients to ensure personal attention and service.

I previously practiced as a hypnotherapist, and understand the openness and creativity it takes to work with patients. Also, I enjoy order and organization; billing and the puzzle solving it asks of me fuels this other side of my fulfillment.


It's a pleasure for me to help providers clear their minds from financial hassle and stress, and advocate for both providers and their patients in a system that often seems designed to complicate and delay paying out claims. I take utmost care in removing the stress that comes from working with insurance companies. Patience, precision, and professionalism is key to timely and full payout of all claims.

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CONTACT

CALL (360) 739-9404

FAX (360) 262-6147

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